SCAMMERS have spoofed the Vancouver Police Department’s non-emergency line, representing themselves as representatives of the Canada Revenue Agency.

Con artists are making calls to Vancouver area residents, and have manipulated the phones to display the VPD’s non-emergency number, 604-717-3321. The callers then hold themselves out to be representatives from the Canada Revenue Agency (CRA) and demand payment for unpaid taxes.

Police are advising the public that the VPD’s non-emergency line is used for reporting non-emergency police situations, and would not be used to solicit for any organization or individual.

The CRA:

  • never requests prepaid credit cards
  • never asks for information about your passport, health card, or driver’s licence
  • never shares your taxpayer information with another person, unless you have provided the appropriate authorization
  • never leaves personal information on your answering machine or asks you to leave a message containing your personal information on an answering machine

When in doubt, ask yourself the following:

  • Is there a reason that the CRA may be calling? Do I have a tax balance outstanding?
  • Is the requester asking for information I would not include with my tax return?
  • Is the requester asking for information I know the CRA already has on file for me?
  • How did the requester get my email address or telephone number?
  • Am I confident I know who is asking for the information?


For information on scams or to report deceptive telemarketing contact the Canadian Anti-Fraud Centre online at or toll free at 1-888-495-8501. If you believe you may be the victim of fraud or have given personal or financial information unwittingly, contact your local police service.


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