The Canadian Federation of Independent Business and WorkSafeBC are proud to launch the first Fairness and Service Code for employers.

WorkSafeBC covers employer workplace insurance and manages the claims of injured workers and occupational health and safety. Figuring out how to access these services can often be confusing and daunting to small business owners.

The first edition of this Code is meant to provide clear, concise, easy-to-understand information to small business owners navigating the system, and written commitments regarding the levels and timeliness of service they can expect from WorkSafeBC.

“Three years ago, our small business members were having great difficulty dealing with WorkSafeBC,” says CFIB President and CEO Dan Kelly. “The Canadian Federation of Independent Business went to WorkSafeBC with our concerns; the organization listened and took action. We’re very pleased to have worked together to achieve this result for our 10,000 members in BC.”

“Our goal is to make it simpler for small business to make their way through our vast array of services and requirements,” says Donna Wilson, vice-president of Industry Services and Sustainability, WorkSafeBC. “The Code aims to help employers understand how to work with WorkSafe BC, and demonstrates our continuing commitment to fairness and excellence in service.”

The Fairness and Service Code introduces the following key changes for small business employers:

The code will let employers know what to expect when they deal with WorkSafeBC.

Small business owners may now call toll-free for information from anywhere in BC, at 1.855.214.5438

There is also a new email address that small business can use to obtain information: [email protected]